FOOD ORDER ERRORS:

- If you receive food that is different from your receipt of purchase, we sincerely apologize. Please call us as soon as you notice that there was an error with your order. You may come to pick-up the correct food items.

• For online payments, you will be refunded the sales price amount associated with the error and recharged for the new items price.
• For cash payments, you will be asked to pay the difference of the balance if the new food has a greater value than the food received in error. In some cases, we may offer you a store credit.

FOOD ORDER INCOMPLETE:

- In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us as soon as possible as you notice the food items are not received in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or we refund you with a Gift Card or Certificate.

FOOD DISSATISFACTION:

- We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Refunds and / or replacement food are available upon request for orders in which the food is wrong, omitted and other similar circumstances. Refunds are not typically provided for food that a you simply does not like.

CANCEL ORDER:

- Sorry, we cannot cancel, refund or give credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or credit for non-food items or beverages.

Order Cancelled Delivery Partner:

- It’s possible your delivery partner might cancel the delivery if they’re unable to find or reach you. When they arrive at your delivery address, they’re prompted to contact you so it’s a good idea to keep your phone nearby when you are expecting the food to arrive. If a delivery partner made a reasonable effort to contact you after arriving at your requested location, you may not be eligible for a refund.

PLEASE NOTE:

- we strive to prepare and package our pick up items to preserve the high quality of the food. Keep in mind the temperature and consistency of some items may vary slightly after being packaged.

- If 25% or more of the food has been consumed or removed, we cannot issue any discount, refund or credit. If the food has been discarded, repackaged or tampered with and we cannot verify its origin or issue, we cannot issue any discount, refund or credit. Also, we will only prepare a second food order in all situations. We will not prepare a third order replacement.

For Queries/Comments:

Send us your questions or comments to amirasfastfoodamreli@gmail.com

Our Contact Number: +91 94298 73772